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Orders and Payments

Frequently Asked Questions

Frequently Asked Questions

Once you've placed an order, you will receive an emailed order acknowledgement, providing the email functionality is turned on within your account preferences and we have your email address on file. You may also use the Order History link from the Account page to check the status of your order.

Yes, your order history is available in the app. Find your full order history by clicking on the Orders icon and you will be able to see details.

To add a credit card to the account, log in and from the Account screen, select Billing Information from under the heading My Account Settings. Then select the Add a New Credit Card button to store your credit card information. During creation you can also set this as your default payment method for checkout.

Our dedicated customer care team is here to help