Supplier Portal

Today, each task in your day-to-day business with MSC requires multiple contacts by phone, email, or meeting. Recognizing the value of your time, this current state is an inefficient way to maintain and expand our collaboration. In response to this challenge, MSC developed a Supplier Portal to act as a hub to identify and complete tasks more easily. Using the Supplier Portal will route the work directly from you to the teams responsible for completing it, so we can work as quickly and efficiently as possible and free up time and resources to focus on growing our business together. 
 

The Supplier Portal will be your one-stop shop to:

• Manage Supplier Information like contacts and account level data

• Receive Notifications sent by MSC and made available in the Portal’s secure message center

• Manage Cost Information including item-level cost updates and industry increase notifications

• Access the Knowledge Base, putting critical information like EDI specifications and digital asset requirements at your fingertips

• Link to MSC-Approved Sites like the Product Information Management (PIM) system, SPS Commerce (EDI) and the Digital Routing Guide

• View Scorecard Data for insight into metrics and performance

• Respond to Tasks assigned by MSC requesting information

Submitting these types of requests through the portal will enable us to:

• Improve response time by getting your request directly to the right team, rather than forwarding emails from one department to another.

• Build transparency for you, our Category team and MSC leadership by getting these notifications out of emails and into a robust case management system with real time status visibility.

• Drive continuous improvement in how we work together through data-driven insights, trend analysis and performance measurement.

Click here to Log In to the MSC Supplier Portal.