We look forward to building a continuing business relationship with you and your company. If you would like to apply for a Net-30 account, use this application and, once we receive it, our credit department will then evaluate your account for open terms.
Because everyone runs their business differently, here at MSC Industrial Supply we offer 6 invoicing options to meet a variety of individual needs. Simply choose the one that's right for you.
If you would like to mail in a payment, please send it to:
MSC Industrial Direct, Co Inc
P O Box 953635
St. Louis, MO 63195-3635
We give quick and accurate pricing to all customers, including government, schools, military installations, prisons, export, etc. To receive a special order quote, click here.
Q: Are MSC and J&L now the same company?
A: Yes, MSC and J&L are now operating as one business. All products, metalworking and MRO, are now available to all customers through one phone call, one website, one fax number, and one email—either to MSC or MSC/J&L Metalworking-- and can be put on one order. You get to choose with whom you want to place your order: MSC or MSC/J&L Metalworking.
Q: What is the difference between MSC and MSC/J&L Metalworking?
A: MSC/J&L Metalworking is the new brand name for J&L Industrial Supply. This brand represents our continued focus on the metalworking industry and our expert technical support. With thirty-eight years of experience, MSC/J&L Metalworking works with customers to solve the toughest metalworking application challenges.
The MSC brand has not changed. MSC is a leading distributor of both Metalworking products, as well as Maintenance, Janitorial and Industrial (MRO) supplies for all industries.
Q: Who do I place orders with?
A: You should continue to do business with us as you always have. Our website, sales associate or customer service representative can help you with all of your needs.
Q: When I place an order with MSC/J&L Metalworking, I get an invoice from MSC. Why?
A: Since MSC/J&L Metalworking is part of MSC, we utilize both the MSC fulfillment centers and the corporate accounting department. Therefore, the packing slip and invoice will have the MSC name and logo on it. Customer service documents through the WEB will reflect where you placed your order (MSC or MSC/J&L Metalworking).
Q: Should I combine our two vendor records into one?
A: Yes. If you have both MSC and J&L Industrial Supply (or MSC and MSC/J&L Metalworking) as vendors in your system, you can consolidate them into one vendor record. Please make sure to keep the phone, fax, and website information for the location that you prefer placing your orders with.
If you prefer to contact MSC, the contact information should read:
Phone: 800-645-7270 (or the phone number at the local branch)
Fax: 800-255-5067 (or the fax number at the local branch)
Website: www.mscdirect.com
If you prefer to contact MSC/J&L Metalworking, the contact information should read:
Phone: 800-521-9520
Fax: 800-525-6817
Website: www.mscmetalworking.com
The DUNS number on the consolidated account should be: 93-261-9265
The Federal tax ID number is: 13 552 6506
Q: What if I only have J&L Industrial Supply set up as a vendor?
A: If you only have J&L Industrial Supply set up as a vendor, you should change the vendor name to MSC. Doing so will insure that it matches the packing slips and invoices you receive.
Q: Can I pay all my invoices online?
A: Yes, customers that have administrative rights on the www.mscdirect.com and www.mscjlmetalworking.com websites can pay all their MSC invoices-- for orders placed with MSC or MSC/J&L Metalworking-- on either website by using a major credit card.
If you are not currently set up with administrative rights and would like this option, please contact the call center of your choice and ask to be given administrative rights on our websites. Since your login is now common to both websites, you only need to make one phone call to get this feature.
Q: I still have open invoices with J&L. Where should I send my payments and to which company do I make my checks payable?
A: You can use either the MSC or J&L remit-to address to send payments. You can also make your check payable to either MSC or J&L. We will continue to accept payments made out to either company. When all of your J&L invoices are paid, you can start to make all of your checks payable to MSC.
MSC Remit-To: | J&L Remit-To: |
MSC Industrial Direct, Co Inc P O Box 953635 St. Louis, MO 63195-3635 | MSC Industrial Supply Box 382070 Pittsburgh, PA 15250-8070 |
Note: Please include the invoice stub(s) with your payment. This will allow the payments to be processed quickly & accurately.