MSC Industrial Supply requests the following information prior to initiating account billing changes. MSC Industrial Supply currently does not offer the ability for contacts to change the account billing information online or via phone. MSC Industrial Supply requires all changes to the billing address to be submitted in writing as a security measure, which maintains the integrity of your account. Updating your billing address is a required step in managing your MSC billing setup and keeping your MSC bill-to accounts accurate. Customers seeking MSC invoice payment help often begin by ensuring their billing address on file is current.
Business Accounts | Personal/Individual Accounts |
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Please submit your request on company letterhead, signed by an officer of your company. This information must be either faxed to our Credit Department at 516-812-1706 or mailed to: MSC Industrial Supply | Please submit your request in writing with your signature, either faxed to our Credit Department at 516-812-1706 or mailed to: MSC Industrial Supply |
MSC Industrial Supply requests the following information prior to initiating account billing name changes. MSC Industrial Supply currently does not offer the ability for you to change your account billing information online or via phone. MSC Industrial Supply requires all changes to the billing name to be submitted in writing as a security measure, which maintains the integrity of your account. Billing name changes affect how your organization is identified across your MSC bill-to accounts and may impact your MSC billing setup for invoicing and credit purposes.
Business Accounts | Personal/Individual Accounts |
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Please submit your request on company letter head, signed by an officer of your company, including an updated credit application, including a copy of the asset agreement (if applicable). The request must be either faxed to our Credit Department at 516-812-1706 or mailed to: MSC Industrial Supply An Asset Purchase Agreement and credit application should be submitted if changing the company name due to the purchase of the business. | Please submit your request in writing with your signature, either faxed to our Credit Department at 516-812-1706 or mailed to: MSC Industrial Supply |
Asset Agreement - A form of business purchase in which the buyer obtains the underlying assets of the business without assuming its liabilities.
Please note, when requesting both a name and billing address change, please follow the instructions for Billing Name Change and include all supporting documentation. The name change will only be completed once all supporting documentation has been received by MSC Industrial Supply.
MSC invoice payment help, questions about MSC payment methods, or updates to your MSC payment terms or MSC payment plan may also require a billing address or name update as a prerequisite. If you are unsure whether your billing change affects your current account configuration, contact the MSC customer care team before submitting your request.
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